Typically upon arrival, we will first extract any standing water as the very first step in restoring your home. In some instances there is no standing water so that step is forgone and we will ask the homeowner to show us exactly where the loss occurred (ex. water heater, supply line, ac condensation/pan, toilet, drain, garbage disposal). Information such as how the leak happened and when you noticed water damage/leak are some examples are gathered in detail to best assist us to set up your claim with your insurance provider.
After that we will use our high-end moisture meter to gain the utmost accurate readings and atmospherics in order to establish a baseline. In some cases we will collect drywall and (or) flooring samples if lead/asbestos is suspected in order to test for these very hazardous materials. Of course this entire process is thoroughly documented with pictures (anywhere from 80-200 pictures is the average) from all angles and distances.
To supplement our photographic documentation we also take detailed notes, measurements, and sketches to best provide a clear vision for both homeowner and insurance adjuster. A claim number will be given and once we have that we can schedule to begin the next phase of the process of getting your home back to normal.
***PLEASE NOTE THAT NOT ALL WATER REMEDATION JOBS REQUIRE AN ABATEMENT. THIS IS ONLY IN THE CASE OF IF WE GAINED POSITIVE SAMPLES OF HAZARDOUS MATERIALS INSIDE THE HOME THAT WERE DAMAGED AND NEED TO BE REMOVED***
Lets start with the official definition when it pertains to the removal of hazardous materials (lead, asbestos, mold):
Abatement — procedures to control fiber release from asbestos-containing materials in a building or to remove them entirely, including removal, encapsulation, repair, enclosure, encasement, and operations and maintenance programs.
Here at DryPro Express Restoration we are fully licensed and certified to perform this very peculiar and arduous task. This involves creating an air tight chamber around the affected area with polyurethane plastic sheeting, placing air filtration devices (AFDs) to create air changes throughout the demolition, suit up in proper PPE (suit, gloves, respirator), carefully remove damaged materials, place said materials in special trash bags, treat all drywall cuts with a lockdown agent (killz) to ensure to free floating fibers will not be disturbed, use a special hepa vacuum to remove the finer dust/debris, apply an anti-microbial on all exposed studs 3 (THREE) times over, apply an anti-microbial agent on our plastic containment.
Finally we will gain air samples utilizing our top of the line Air Quality Machine and cartridges/cassettes. Once we confirm the air inside the containment is at a safe level as evidenced by a passing test result, we will remove our plastic barrier and set dry out equipment.
Drying water damage is a bit more complex than what you may think. There are many variables to take into account if you want to do it both safely and properly. Simply pointing a fan at what you suspect to be water damage could potentially create not only a hazard inside your home but it could also make matters worse. Our technicians have also been trained and certified by the IIRCRC (the highest industry standard), to create a efficient drying environment taking many factors into account, such as:
We do not recommend starting this process without contacting a professional first to ensure matters aren't worsened. Call us and we would be happy to answer all of your questions.
Moreover, we will need to determine exactly what kind of dry out equipment will be needed and a time frame of how long it will need to be there. Typically the dry out lasts for an average of 3-5 days but it is not rare when there is heavy damage that it could take longer.
Once we can determine the structure is dried by verifying multiple readings from our moisture meter, we can assist you in setting you up with a reconstruction team that will be responsible for putting everything back together.